Accessibility Statement

Our commitment

We want this website to be usable by as many people as possible, including people using screen readers, keyboard-only navigation, magnification, or reduced-motion settings.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We believe this site currently meets that standard in most respects, and we describe the known exceptions below rather than claiming perfection.

What we have done

• Semantic HTML with a single h1 per page and a logical heading order.
• A skip link to the main content, available to keyboard users on first tab.
• Visible focus indicators on every interactive element.
• Text and background colour combinations tested against WCAG AA contrast ratios.
• Descriptive alternative text on meaningful images; decorative images marked so screen readers skip them.
• Form fields with associated labels, required fields marked in text as well as visually, and error messages announced to assistive technology.
• Full keyboard operability, including the navigation menu, search panel, accordions and the cookie banner.
• Respect for the prefers-reduced-motion setting: animations are disabled if your operating system requests it.
• Text that reflows and remains readable at 200% zoom.
• A responsive layout that works at a range of screen sizes and orientations.

Known limitations

We would rather tell you what is imperfect than pretend it is not:

• The embedded map on our contact page is provided by Google and we do not control its accessibility. The full address is given in text on the same page, so no information is available only through the map.
• Illustrative dashboard graphics are decorative SVGs. They carry a text description of what they show, but the individual data points are not separately navigable. No information on the site exists only inside a chart.
• Downloadable templates are provided as spreadsheets and documents. Their accessibility depends partly on the software you open them in. If you need a resource in an alternative format, ask us and we will supply one.

How this was tested

We test with keyboard navigation, with screen reader software, with browser zoom to 200%, and with automated tooling. Automated tools catch a minority of accessibility problems, so manual testing does most of the work.

This statement was last reviewed on 1 July 2026.

Tell us about a problem

If you find something on this site that you cannot use, we want to know. Email support@contentgrowthagency.org with the page address and a description of the problem. We aim to respond within one working day and to fix confirmed accessibility issues promptly.

If you need information from this site in an alternative format — large print, plain text, or a different document type — ask, and we will provide it at no charge.

If you are not satisfied with how we respond, you can contact the Equality Advisory and Support Service (EASS), which advises on accessibility rights in the UK.

Contact us about this policy

If you have a question about this document, write to us at support@contentgrowthagency.org or by post at The Content Marketing Agency Limited, Origin 3, Genesis Office Park, Europarc, Grimsby, DN37 9TZ, England. We reply to every enquiry within one working day.